Refund and Returns Policy
Refund Policy
At 7VH, we prioritize customer satisfaction and strive to provide high-quality digital products. However, we understand that there might be situations where you may require a refund. Please read our refund policy below:
Eligibility for Refunds
- Product Issues: If there is a defect or technical issue with the Key Or Account product that cannot be resolved, you may be eligible for a refund.
- Non-Delivery of Product: If you do not receive the digital product within the specified time frame, please contact us for assistance. If the issue cannot be resolved, a refund may be issued.
- Accidental Purchase: If you accidentally purchased a product, please contact us within 24 hours of the purchase for a refund consideration.
Non-Refundable Situations
- Download Issues: If you are unable to download the digital product due to issues on your end, we are not liable for a refund. Please ensure you have the necessary software and hardware requirements before making a purchase.
- Abuse of Refund Policy: Any signs of abuse of our refund policy will result in the termination of the refund request.
How to Request a Refund
To request a refund, please contact our support team at [[email protected]] with your order details, including the order number and the reason for the refund request. Our team will review your request and respond within 24 Hours.
If you have any questions regarding this refund and privacy policy, you may contact us using the information below:
Email: [[email protected]]